Enterprise software development

The hard part of an enterprise system isn’t the features: it’s load, access control, traceability, and still working when somebody else maintains it. We build with those in place before the first user arrives.

Custom software for enterprises

The pressure on a large organisation is different. Legacy systems nobody dares touch. Compliance requirements in several jurisdictions at once. Thousands of users for whom an hour of downtime is expensive. And decades of technology investment that all has to talk to itself. An off-the-shelf product typically solves some of that and makes you bend the rest around it — creating data silos and tying you to somebody else’s roadmap.

What we do

Enterprise software services

We cover the whole lifecycle as one accountable partner rather than several suppliers with competing priorities. Below are the areas where enterprise systems usually hurt most.

  1. 01

    Full-cycle development, one team

    From requirements analysis through deployment and ongoing support. One team is accountable for all of it, so no problem is left hanging between suppliers.

  2. 02

    ERP and resource planning

    Finance, supply chain, manufacturing and HR in one system that adapts to your process rather than the other way round. Often the right answer is to integrate what you already run rather than build something new.

  3. 03

    APIs and integration

    Separate systems joined into one whole. We design interfaces that assume the other side will be down or slow and recover on their own, because that is what actually happens.

  4. 04

    CRM and customer data

    Sales, marketing and service in one place with a single view of the customer, wired into the rest of the business. Without it, every department holds a slightly different version of the same customer.

  5. 05

    Business process automation

    We map where the work actually stalls and automate those steps. Most of the gain comes from removing manual handoffs rather than from adding features.

  6. 06

    AI and machine learning inside the system

    Forecasting, classification and text handling where they measurably pay off. We will also say when ordinary software does the same job for less, which happens often.

See how we work: four steps, no surprises
Stack

Tech stack

We choose technology for the environment you already run and the load profile you actually have. In an enterprise system a long support horizon matters more than novelty — the next team has to hire for it.

What you get

What we build an enterprise system around

These four are decided at the architecture, not afterwards. Any one of them is expensive to retrofit, and retrofitting them together usually means a rewrite — so they are agreed before the first sprint.

Security through the lifecycle

Security is not a phase before release; it is part of every sprint.

  • Code review on every change
  • Automated dependency vulnerability monitoring
  • Role-based permission model and audit logs
  • Encryption in transit and at rest

Reliability and availability

The system has to tolerate something breaking, because something will.

  • High availability and a failover plan
  • Backups and a restore that is rehearsed, not assumed
  • Monitoring, logging and alert routing
  • Staged rollouts and rollback

Performance under load

Performance figures arrive before go-live, not after a complaint.

  • Load profile agreed before the architecture
  • Load tests in CI rather than run once
  • Query-level tuning and indexing
  • Caching and load-balancing strategy

Room to grow

Scalability is a property of the architecture, not something added later.

  • Modular structure rather than one large block
  • Horizontal scaling where it actually matters
  • A data model that survives a tenfold increase in volume
  • Versioned interfaces, so a change does not break partners
Working together

Selecting an enterprise software partner

An enterprise system is a multi-year investment in your digital infrastructure, so choosing a partner is a strategic decision more than a technical one. Ask who decides the architecture and whether you can talk to them. Ask when the estimate arrives and what it rests on. Ask who owns the repositories and the cloud accounts, and what happens if you want to leave. And ask what you see at the end of each sprint — if the answer is a status report rather than working software, you will never know where the project really stands.

Why choose Techbaltics

  • The architect is reachable

    The person deciding your system’s architecture is the one you meet and the one you write to. There are no layers in between.

  • Load is measured upfront

    The load profile is agreed before the architecture and tested before go-live, not after the first outage.

  • Audit-ready from the start

    Roles, audit logs and a retention policy are built in. GDPR is the starting point rather than work done before an audit.

  • Every account in your name

    Repositories, cloud, domains. Handover is an access change, not a migration project.

  • Two-week sprints

    Every sprint ends with something you can click through in staging. Priorities stay with you.

  • EU jurisdiction and hosting

    We are in Tallinn, in the same timezone and the same contractual framework. Data can stay entirely inside the EU.

Frequently asked questions

What does enterprise software development involve?

It covers the whole lifecycle: requirements analysis, architecture, development, quality assurance, deployment and the support that follows. What separates it from a smaller project is not the number of features but what has to be in place around them.

Three things usually decide whether an enterprise system succeeds: whether it holds the load you actually have, whether access is granular and traceable enough, and whether somebody else can run it later. The features are the easier part.

In practice that means a role-based permission model, audit logs, a data retention policy, load testing before production, and documentation good enough for your own team to take the system over.

Why build, when enterprise products already exist?

Often it does not. If your process is not a competitive advantage and a product covers it, the product is cheaper and faster — and we will say so.

Building pays off when the process itself is what differentiates you; when configuring a product costs more than building one; or when licence fees grow with headcount faster than your revenue does. In a large organisation the third case is more common than people expect.

The other substantial argument is ownership. With a custom system the code and the business logic are yours, you are not dependent on somebody else’s roadmap, and you are not paying per seat. Frequently the right answer is in between: a product for the core, and a custom layer where you actually differentiate.

Can you modernise our legacy system?

Yes, and almost always piece by piece rather than all at once. A full rewrite is the riskiest way to do it and we rarely recommend it.

We start from a code and database audit and write characterisation tests that pin down current behaviour — bugs included, because it has to be clear later which behaviour was intentional. Usually there is no original documentation, and that is the rule rather than the exception.

The new system then takes over capabilities one at a time, the old one keeps running alongside, and each part is retired only once its replacement has proved itself in production. Data migration is rehearsed against a copy of production data and every run has a written rollback plan. There is no planned downtime.

What does enterprise software cost?

We estimate after discovery, not before. Without an architecture anyone has actually thought through, any number is invented — and that is especially true of an enterprise system, where the cost usually sits in integrations and compliance rather than in screens.

Discovery itself is a paid two-week sprint. Its output — process maps, a data model, an architecture, a risk list and a prioritised scope with an order-of-magnitude cost per phase — is yours even if you decide to give the build to somebody else.

From there we fix the budget and the timeline and keep the scope flexible. You know what it costs and when it lands; the priority order decides what fits inside. That is the only one of the three that can honestly be fixed.

Can a new system talk to the ones we already run?

Yes — and it is usually the most labour-intensive part of the project rather than a side task, so we plan it that way.

We integrate with ERP and accounting systems, CRMs, warehouse management, payment providers, banking interfaces and public registries, including the Estonian Business Register and eID services. Where there is no proper API, file exchange, database views or a scheduled import all work — and we will be honest about which of those is fragile and what it will cost you in maintenance.

Interfaces are built assuming the other side will sometimes be down, sometimes slow, and will occasionally send something unexpected: retries with increasing back-off, queues, idempotent writes, and monitoring that raises an alert before a customer calls. Versioned contracts mean a partner’s change cannot break you without warning.

Related services

Let’s talk about it.

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